• HealthTech and Pharmacy
  • SaaS
  • Business Processes Automation

Pharmaceutical Regulatory Records Management System

A custom SaaS regulatory records management system built for pharmaceutical teams that need to centralize product, territory, authorization, and documentation data. The platform supports controlled record workflows, lifecycle tracking, secure file management, role-based access, auditability, and notifications for important regulatory dates.

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Overview

Quick overview: key aspects of our work - discover the essentials of our project

Industry

Pharmacy and Healthcare

Country

United Arab Emirates

Solution type

SaaS, Regulatory Records Management

Services

Custom Web Development, Workflow Automation

About the client

Understanding our client: specifics, challenges, and custom solutions

The client is a life sciences technology company that develops software solutions for pharmaceutical and healthcare workflows. Their focus covers regulatory affairs, quality assurance, document management, manufacturing process support, electronic batch records, and training management.

Problem

Pharmaceutical regulatory teams manage large volumes of product, territory, authorization, supplier, manufacturer, and documentation data. Without a centralized system, this information can become difficult to track across countries, departments, product versions, and regulatory stages.
The client saw a need for a SaaS product that would help pharmaceutical companies reduce manual record handling, improve visibility over regulatory data, and keep important documentation updates and marketing authorization dates easier to monitor.

Solution

A custom SaaS platform was developed for pharmaceutical regulatory records management. The system centralizes product, territory, authorization, supplier, manufacturer, documentation, and regulatory data in one structured environment.
The platform supports controlled record workflows, regulatory workflow automation, secure file management, search and filtering, flexible exports, role-based permissions, audit logs, and notifications for important regulatory dates. 

Key features

Project features overview: essential enhancements and strategic solutions

  • feature

    Complex Regulatory Record Forms

    Structured forms were built to manage detailed pharmaceutical product records, including territory-specific data, authorization stages, manufacturer and supplier details, product attributes, dossier dates, GMP dates, and documentation fields.
    The form logic helps teams keep regulatory data consistent, organized, and easier to update throughout the product lifecycle.
  • feature

    Fast Search and Filtering

    The platform includes search, filtering, sorting, and table-based navigation to help users find records by key regulatory fields such as Record ID, tradename, active ingredient, marketing authorization holder, manufacturer, country, and expiry date.
    This gives teams faster access to product and territory-specific information without manually checking scattered files or spreadsheets.
  • feature

    Flexible Export

    Authorized users can export structured record data for reporting, review, and operational planning. Exports can be based on selected fields, filtered records, and predefined report types such as monthly reports, change control progress reports, and renewal plans.
    This makes regulatory data easier to prepare, share, and review outside the platform while keeping the original record structure intact.
  • feature

    Built-In Secure File Storage and File Management

    The system includes file storage connected directly to regulatory records. Users can upload, organize, preview, download, rename, move, and export files within a controlled record-based structure.
    This helps keep documentation linked to the relevant product, country, authorization, manufacturer, supplier, or regulatory process instead of being stored separately from the record context.
  • feature

    Role-Based Permissions and Access Control

    The platform supports multi-level access management based on users, roles, groups, departments, record creators, and responsible users. Permissions control access to records, exports, directories, user management, system settings, and activity logs.
    This allows different teams to work in the same system while limiting access to sensitive data and actions based on responsibility.
  • feature

    User Activity Logs

    The system records important user actions, including access attempts, record-related actions, permission-restricted events, and administrative activity.
    These logs support traceability and make it easier for authorized users to review what happened in the system, who performed an action, and when it occurred.
  • feature

    Multilingual Data Entry Support

    The system supports data entry in different languages where free-text fields are used, while keeping the core interface structure consistent for operational clarity.
    This helps teams manage international regulatory records that may include country-specific product data, documentation details, local market information, and multilingual source materials.

Result

Performance Showcase: Unveiling the Results of Our Collaborative Endeavors

The client received a SaaS product that could be offered to pharmaceutical companies as a structured regulatory records management solution. The platform gave end users a centralized environment to manage regulatory records, documentation, permissions, files, audit logs, exports, and important dates with greater consistency and visibility.
After the product was introduced to pharmaceutical companies, the client began generating revenue from the solution. End users also requested additional automation for related business operations, showing that the platform created value beyond the initial records management workflow.

Customer review

Real Stories of Satisfaction and Success

“We're very pleased with the work of the WebMagic team. Their solution is easy to use, automates tasks, and keeps all our data in one place. They did exactly what we needed, adapted the system and made sure it complied with the regulations. It was great working with them!”

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